Privacy Policy for Made With Chat

Last Updated: April 10, 2025

Welcome to Made With Chat! This Privacy Policy explains how [Your Company Legal Name], operating as Made With Chat ("we," "us," or "our") collects, uses, shares, and protects information about you when you use our website, platform, and services (collectively, the "Services"). We are committed to protecting your privacy and handling your information transparently.

Please read this policy carefully. By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

• Information You Provide Directly:
  • Account Information: When you create an account, we collect information like your name, email address, and password. You may also log in via Google.
  • User Content & Inputs: We collect the business ideas, plans, strategies, text, voice inputs, documents, and any other information you provide while interacting with our AI co-pilot and using the Services ("User Inputs"). This is necessary to provide the core functionality of the Services.
  • Communications: If you contact us for support, provide feedback, or subscribe to newsletters, feature updates, and promotions, we collect information related to those communications. You will have an opt-out mechanism for marketing communications.
  • Payment Information: If you subscribe to paid services, our payment processors (Stripe and Paddle) will collect payment details necessary to process transactions. We do not directly store your full payment card information.
• Information We Collect Automatically:
  • Usage Data: We collect information about how you interact with our Services, such as features used, actions taken, time spent, and interaction patterns.
  • Log Data: Our servers automatically record information when you access our Services, including your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
  • Device Information: We may collect information about the device you use to access our Services, such as hardware model, operating system version, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to operate and improve our Services, understand usage, and manage preferences. See Section 9 for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Maintaining the Services: To operate our platform, authenticate users, process User Inputs, generate outputs (plans, specs, etc.), and fulfill your requests.
• Improving and Developing Services: To understand how our Services are used, troubleshoot issues, develop new features, and enhance user experience.
• AI Model Training and Improvement: We may use User Inputs and Usage Data to train, refine, and improve the underlying AI models that power Made With Chat. See Section 5 for more details.
• Communication: To send you service-related updates, security alerts, support messages, and newsletters, feature updates, and promotions (with opt-out).
• Personalization: To personalize your experience within the Services (where applicable).
• Security and Fraud Prevention: To protect the security and integrity of our Services, prevent fraud, and enforce our terms.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting, AI model providers, payment processing (Stripe, Paddle), data analytics, communication services, and customer support tools. These providers only have access to the information necessary to perform their functions and are contractually obligated to protect your information.
• Third-Party AI Providers: To provide core functionality, your User Inputs may be processed by third-party AI model providers (like OpenAI, Google). Their use of your data is governed by their respective privacy policies and terms. We encourage you to review them.
• Third-Party Logins: If you log in using Google, information may be shared between us and Google as described during the login process and according to Google's policies.
• Legal Requirements: We may disclose your information if required by law, subpoena, court order, or other governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding involving all or a portion of our business, your information may be transferred as part of that transaction, subject to standard confidentiality arrangements.
• With Your Consent: We may share your information with third parties if we have your explicit consent to do so.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you for research, analysis, or other purposes.

4. Data Retention

We generally retain your account information as long as your account is active and for a reasonable period thereafter (e.g., for 1 year after closure) for administrative, legal, or backup purposes. User Inputs associated with your account may be retained similarly or anonymized sooner for training purposes. Usage logs and analytics data may be retained for a shorter period (e.g., 12-24 months). We will delete or anonymize your information when it is no longer needed for these purposes, subject to applicable legal requirements.

5. AI Model Training and Your Content

We understand that the business ideas and information you input into Made With Chat are sensitive.

• Use for Improvement: We use User Inputs to improve the performance, accuracy, and features of our Services, including the underlying AI models. This training utilizes aggregated and anonymized data derived from user interactions and inputs where feasible, focusing on patterns, common structures, and feedback data rather than specific personal information or proprietary business details contained within your content. We do not use your inputs to reproduce your specific proprietary business ideas for other users.
• Anonymization/Aggregation Efforts: We employ technical and organizational measures, such as data aggregation, de-identification where appropriate, and strict access controls, designed to protect the privacy and confidentiality of your inputs during analysis and model training.
• Third-Party AI Providers: As mentioned, inputs are processed by third-party AI providers subject to their policies. We recommend not inputting highly confidential trade secrets or sensitive personal data not essential for using the Service.
• User Control / Opt-Out: Currently, we do not offer users an option to opt-out of having their anonymized or aggregated data used for improving our internal AI models and services, as this process is integral to enhancing the platform for all users.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Measures may include encryption, access controls, and regular security reviews. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

7. Your Privacy Rights

Depending on your location, your personal information may be protected by laws such as the General Data Protection Regulation (GDPR) in Europe, the UK GDPR, the California Consumer Privacy Act (CCPA) as amended by the CPRA, and other applicable global data protection regulations (e.g., in Canada, Brazil, Australia, etc.). This policy aims to meet the requirements of these major laws, but the specific rights available to you may vary based on your jurisdiction. You may have rights including: Access, Correction, Deletion, Restriction/Objection to Processing, Data Portability, Withdrawal of Consent, and Non-Discrimination.

To exercise these rights: You can exercise your applicable privacy rights by contacting us directly via email at privacy@madewithchat.com. Please clearly describe your request in your email. We may need to verify your identity before processing certain requests to protect your security. We will respond within the timeframes required by applicable law.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including the United States. Where we transfer personal information outside of your jurisdiction to countries not deemed adequate by relevant authorities (e.g., transferring EU/UK data to the US), we rely on legally-approved mechanisms, primarily the Standard Contractual Clauses (SCCs), to ensure your data is appropriately protected.

9. Cookies and Tracking Technologies

We use cookies (small text files placed on your device) and similar technologies (like web beacons or pixels) to:

• Operate and secure our Services (e.g., authentication).
• Remember your preferences and settings.
• Analyze how our Services are used (analytics).
• Improve performance.

You can usually manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Services. We may also use a cookie consent tool where required by law.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you become aware that a child under 18 has provided us with personal information, please contact us immediately so we can delete it.

11. Links to Other Websites

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@madewithchat.com